Enterprise2024Flagship

AIOptimizer

Enterprise agentic AI for trade, MAP & pricing optimization

Azure OpenAIPythonPower BISQL

Overview

Leading the Enterprise AI Optimizer Project — AI agents with proprietary optimization to improve trade, MAP, and pricing decisions across all categories. Cross-functional delivery with Sales, Revenue Management, Category, and Finance.

Key Metrics

All Categories
Scope
Agentic AI
Type
Cross-Functional
Teams

Case Study

The Problem

Trade, MAP, and pricing decisions across dozens of categories and customers were made manually, creating inconsistency and leaving optimization opportunities unrealized. No single system connected strategy to execution.

The Approach

1

Designed a multi-agent architecture with specialized agents for trade, MAP, and pricing domains — each with domain-specific reasoning and optimization logic

2

Integrated the optimization engine with real-time data from internal systems, ensuring agents always operate on current information

3

Built a cross-functional delivery framework that embedded domain experts from Sales, Revenue Management, Category, and Finance directly into the development loop

4

Iterated agent decision logic with frontline business users so outputs matched how teams actually think and work

The Impact

Covers all product categories enterprise-wide — the broadest scope of any analytics tool in the organization

Drives consistent, data-backed decisions across the full trade and pricing lifecycle

Enables Revenue Management and Category teams to run optimization scenarios in minutes instead of days

Created a reusable agentic AI framework that other teams can extend for new use cases

Lessons Learned

"Stakeholder adoption requires embedding domain knowledge into agent behavior — not just surfacing outputs and expecting users to interpret them"

"Multi-agent systems need clear handoff protocols and shared state to avoid conflicting recommendations across domains"

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